Frequently Asked Questions!

The accommodation at The Empire is located on level 1. Access to all of our rooms is via our heritage listed staircase.

A Complimentary continental breakfast is provided to all guests staying with us at The Empire.

Breakfast includes toast, assorted cereal, fruit, tea, coffee and fruit juice. Breakfast is available in our dining room from 7am to 9am daily.

Check-in is available from 2pm.

Check out time is 10am.

None of the rooms at The Empire have cooking facilities. Our ensuite rooms have tea and coffee facilities and fridges.

We also have a shared lounge on level 1, that has a microwave and fridge.

Room service is available, and at no additional charge. Please see our menu HERE

If you are expecting to arrive after 9pm, please contact us directly so we can make check-in arrangements with you. Please phone us on 03 6471 1699

Our after hours emergency number is located on our room booklets, the accommodation information you received at check-in, and on your booking confirmation.

Wi-Fi is available at no charge throughout the hotel. Please find the Wi-Fi password on your room booklet, on the accommodation information you received at check-in, or please ask one of our friendly team members.

Yes, you can save by booking with us directly. Want to save more on your trip? Look at our stay 2 or 3 night deals. Check room rates HERE

Yes, our MTB area is under 24 hour camera surveillance and has key coded access.

At The Empire you have access to a key coded secure area, which is under 24 hour camera surveillance. Located at basement level, you can utilise bathrooms with showers, bike stands, drying cabinets for your gear, maintenance stands and coin operated washer and dryer. We also have the basic equipment you need to fix minor bike repairs onsite.

Please contact us with any enquiries you may have.

E-mail: empire@empirehotel.net.au

Phone: (03) 6471 1699 (9am - 9pm)